{"id":13,"date":"2026-04-17T15:22:31","date_gmt":"2026-04-17T15:22:31","guid":{"rendered":"https:\/\/voireae.com\/?page_id=13"},"modified":"2026-04-17T15:35:21","modified_gmt":"2026-04-17T15:35:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/voire.ae\/ar\/refund_returns\/","title":{"rendered":"Refund &amp; Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f0e39f e-flex e-con-boxed e-con e-parent\" data-id=\"6f0e39f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c287110 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"c287110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-section-id=\"1j51et3\" data-start=\"1797\" data-end=\"1826\"><span role=\"text\"><strong data-start=\"1799\" data-end=\"1826\">Refund &amp; Returns Policy<\/strong><\/span><\/h2><p data-start=\"1858\" data-end=\"1938\">At VOIRE Eyewear, we strive to ensure customer satisfaction with every purchase.<\/p><h4 data-section-id=\"2lrmm\" data-start=\"1940\" data-end=\"1967\">1. Return Eligibility<\/h4><p data-start=\"1968\" data-end=\"2025\">Returns are accepted within <strong data-start=\"1996\" data-end=\"2009\">7\u201314 days<\/strong> of delivery if:<\/p><ul data-start=\"2026\" data-end=\"2162\"><li data-section-id=\"18qs84\" data-start=\"2026\" data-end=\"2074\">The item is unused and in original condition<\/li><li data-section-id=\"m1hgk4\" data-start=\"2075\" data-end=\"2128\">All packaging, tags, and accessories are included<\/li><li data-section-id=\"ij0qeb\" data-start=\"2129\" data-end=\"2162\">Proof of purchase is provided<\/li><\/ul><h4 data-section-id=\"xvxjry\" data-start=\"2164\" data-end=\"2193\">2. Non-Returnable Items<\/h4><ul data-start=\"2194\" data-end=\"2335\"><li data-section-id=\"10vxqw5\" data-start=\"2194\" data-end=\"2221\">Used or damaged eyewear<\/li><li data-section-id=\"1xhv505\" data-start=\"2222\" data-end=\"2275\">Customized or prescription lenses (if applicable)<\/li><li data-section-id=\"1e6dnrq\" data-start=\"2276\" data-end=\"2335\">Sale or clearance items\u00a0<\/li><\/ul><h4 data-section-id=\"sxu2pq\" data-start=\"2337\" data-end=\"2360\">3. Refund Process<\/h4><ul data-start=\"2361\" data-end=\"2537\"><li data-section-id=\"79bl2r\" data-start=\"2361\" data-end=\"2410\">Returned items will be inspected upon receipt<\/li><li data-section-id=\"xp218m\" data-start=\"2411\" data-end=\"2479\">Approved refunds will be processed within <strong data-start=\"2455\" data-end=\"2477\">5\u201310 business days<\/strong><\/li><li data-section-id=\"8jh9nz\" data-start=\"2480\" data-end=\"2537\">Refunds will be issued to the original payment method<\/li><\/ul><h3 data-section-id=\"rcsrmc\" data-start=\"2539\" data-end=\"2557\">4. Exchanges<\/h3><p data-start=\"2558\" data-end=\"2592\">We only replace items if they are:<\/p><ul data-start=\"2593\" data-end=\"2634\"><li data-section-id=\"j4nmw7\" data-start=\"2593\" data-end=\"2606\">Defective<\/li><li data-section-id=\"c88sfs\" data-start=\"2607\" data-end=\"2634\">Damaged during delivery<\/li><\/ul><h4 data-section-id=\"1udrx3\" data-start=\"2636\" data-end=\"2659\">5. Shipping Costs<\/h4><ul data-start=\"2660\" data-end=\"2773\"><li data-section-id=\"o2l74v\" data-start=\"2660\" data-end=\"2724\">Return shipping costs are the responsibility of the customer<\/li><li data-section-id=\"1660eey\" data-start=\"2725\" data-end=\"2773\">Original shipping charges are non-refundable<\/li><\/ul><h4 data-section-id=\"9he1f\" data-start=\"2775\" data-end=\"2810\">6. Damaged or Incorrect Items<\/h4><p data-start=\"2811\" data-end=\"2859\">If you receive a defective or incorrect product:<\/p><ul data-start=\"2860\" data-end=\"2948\"><li data-section-id=\"ad4o2p\" data-start=\"2860\" data-end=\"2906\">Contact us within <strong data-start=\"2880\" data-end=\"2892\">48 hours<\/strong> of delivery<\/li><li data-section-id=\"177ri0v\" data-start=\"2907\" data-end=\"2948\">Provide clear photos for verification<\/li><\/ul><h4 data-section-id=\"i0u25z\" data-start=\"2950\" data-end=\"2974\">7. Return Requests<\/h4><p data-start=\"2975\" data-end=\"3078\">To initiate a return, contact:<br data-start=\"3005\" data-end=\"3008\" \/>Email: <a href=\"mailto:voireae@gmail.com\">voireae@gmail.com<\/a><br data-start=\"3027\" data-end=\"3030\" \/>Include your order number and reason for return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy At VOIRE Eyewear, we strive to ensure customer satisfaction with every purchase. 1. Return Eligibility Returns<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":7,"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1824,"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions\/1824"}],"wp:attachment":[{"href":"https:\/\/voire.ae\/ar\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}